To access the facility you need to download our new TW2 Health and Fitness Club app, available on both the Apple App Store and Google Play Store. Once installed, please make sure to log in with your credentials. Then you will simply need to open our app, click the “Check In” button and scan the QR code to go through the barriers at Reception.
If you experience issues with your access or have any questions, a member of the team will be at Reception to help you on your visit.
There is free parking available at the stadium car park. Please note that upon your arrival at the club you must enter your registration plate into the tablet at Reception, to validate your free parking.
For inquiries please see a member of our staff at the Reception desk.
We have a number of exciting ideas for the future of the club, including significant investment plans and additional member benefits. These will be communicated with you as soon as possible.
In the meantime, please be assured that it is ‘business as usual’ following transfer on 1st November and all of your favourite class types will be continuing, albeit with slightly different names in places, with no changes to the timetable. A full review of the timetable is already underway and we are actively speaking with the club team about ways that this can be improved, such as introducing new classes from Les Mills.
Information about how your data will be collected, stored and processed can be found here.
We are launching a brand new app ‘TW2 Health and Fitness Club’, which will be available to download from the Apple App Store for all IOS users and Google Play Store for Android users. Alternatively, bookings can be also made through our website www.tw2hfc.co.uk or at the reception desk at your club.
Our new App will enable you to continue to earn and redeem rewards and access our new benefits, including:
Private GP Services (provided by Health Hero)
Digital wellness services (provided by ARVRA)
You will receive separate communication with regards to transfer of your direct debit, confirmation of membership fees and a link to our terms and conditions of membership. If not, please contact us and we will advise you directly.
If you are currently benefiting from a promotional price, rest assured you will continue to benefit from the promotional price, as per your current arrangements, including your Vitality discount where relevant, corporate membership or RFU discount.
As the club will no longer be operated by Virgin Active from 1st November, members will not be able to use other Virgin Active Clubs from this date.
Class timetable
The Class timetable will not be changing initially, so you can still enjoy all of your favourite class types as you do now. The class timetable will also be available on the App and website. You’ll notice a few slightly different class names, but the types of classes will be the same.
We plan to launch a revised class program from the start of January 2025 to provide an enhanced experience for all of our members. The class timetable review is being concluded in collaboration with a number of our key suppliers as well as the team on site including Les Mills.
Swimming lessons
The swim lesson program will be continuing as per the current timetable and we will be writing separately to parents and carers of children on the swim program to explain our processes and digital hub.
Personal Training will continue to be available as per current arrangements, with the same experienced personal trainers.
We will be introducing additional digital wellness support via ARVRA including:
We will also be offering a range of nutritional support workshops with Jen McDiarmid, registered nutritionist. Details of the types of courses on offer can be found at https://www.myhealthyway.co.uk/
No. The range of children’s memberships, lessons and activities will continue to be provided to encourage families to be active and help children learn essential life skills such as swimming.
The cafe will be refurbished as part of the investment plans for the club, but initially we will be continuing to provide a range of food and beverages for members to enjoy. We will update members when the Cafe closes for the works to be completed.
We will also be offering a range of nutritional support workshops with Jen McDiarmid, registered nutritionist. Details of the types of courses on offer can be found at https://www.myhealthyway.co.uk/
If you have any questions, please speak to a member of the team at the TW2 Health and Fitness club.